One of the main reasons behind Hamilton Stern Construction LLC’s success is pretty basic. When someone calls about a job, they show up.
“It’s amazing. One of the questions we get asked, mostly on the residential side, is, ‘Are you actually going to show up tomorrow?’” said Justin Hamilton, who co-owns the Pittsford construction management company with Christopher Stern.
“There’s a mentality that contractors are almost setting themselves up to fail and we quickly changed that by doing what we say we’ll do.”
Customers are responding to that attitude.
The business had a 160 percent increase in annual sales in 2015 compared with 2014, and its leaders expect more modest growth — roughly 5 percent—this year.
The spike in work has led to an increase in employment as well. Hamilton Stern has 33 employees, up from 30 in 2015 and 23 in 2014.
Driving that growth has been an increase in larger projects, including renovating two historic buildings in Rochester for the Urban League of Rochester, N.Y. Inc., as well as expansion/renovation projects in Pittsford and Webster for Scott Miller Beauty Salon Inc.
Hamilton Stern is gearing up for projects that include work on DHD Ventures LLC’s mixed-use venture at the Terminal Building at 65 W. Broad St. downtown, as well as the new Clover Lanes, which is to be called Radio Social, in the North Winton Village neighborhood.
Hamilton and Stern launched their company in 2010. The two civil engineers had met as students at Rochester Institute of Technology.
Rochester Business Journal
Volume 32, Number 30